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Property Management
Tenant lifecycle, maintenance dispatch, and rent operations
A good property manager runs on responsiveness. Agents give you that at every door, 24/7, without needing a call center — or a bigger team.
What's broken today
- Maintenance requests sit in an inbox until someone triages them
- Tenant screening and move-in paperwork takes a week of back-and-forth
- Rent reminders go out inconsistently — tenants learn to ignore them
- Lease renewals slip and units go month-to-month by default
- Vacancy days multiply because turnovers are serial, not parallel
What automates
- Maintenance-triage agent — tenant submits photo + description, agent classifies urgency, dispatches the right vendor with SLA, keeps tenant informed end-to-end
- Vendor-dispatch agent — knows which vendors handle which problems at which properties; schedules, tracks completion, manages vendor payment cycle
- Screening agent — runs applicants through credit/background/eviction checks, calls prior landlords, scores against your firm's criteria, drafts the lease on approval
- Rent-collection agent — sends personalized reminders tuned to each tenant's history; gentle for reliable payers, firmer for chronic late, triggers late fees and escalates per lease terms
- Renewal-negotiation agent — starts 90 days out with a market-aware offer, handles back-and-forth, drafts the renewal doc
- Turnover-orchestration agent — between tenants, coordinates cleaning, repairs, photos, and re-listing in parallel; turns a 14-day vacancy into 5
- Compliance-tracker — rental license renewals, annual inspections, lead-paint disclosures; nothing falls through
What you get back
- Maintenance response time from 26 hours to under 1 hour
- Renewal retention up 6–10 points with 90-day-out conversations
- Vacancy days cut 40–60% via parallel turnover
- Collections improve 3–5% of gross without tenant friction
- Compliance posture moves from reactive to tracked
In practice
A 1,400-unit portfolio cut maintenance response time from 26 hours to 45 minutes and lifted renewal rate by 8 points.